Frequently Asked Questions
What is Taylor Anne Morgan? Refined fashion built around considered pieces and personal style, for women who shape their wardrobe with intention, one timeless choice at a time.
What payment methods do you accept? We accept American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Shop Pay, UnionPay, and Visa. Every transaction is encrypted with SSL technology, so your details stay protected at every step.
Do you offer free shipping? Yes, free shipping is included on every order. No minimums, no fine print, no surprises at checkout. We believe getting your pieces should be as easy as choosing them.
How long does delivery take? Most parcels arrive within 3–7 business days, with delivery available Monday through Saturday. Once your order is packed and handed to our delivery partner, you'll receive a tracking link so you can follow it all the way to your door.
Do you ship internationally? For now, we deliver only within Ireland. Keeping our focus local lets us offer the best possible experience right here at home. If we expand to other regions in the future, our community will be the first to hear about it.
Can I update or cancel my order? If your order hasn't been dispatched yet, there's a good chance we can make changes or cancel it. The sooner you reach out after placing the order, the better, so send us a message as quickly as you can and we'll do everything we can to help.
What do I do if my order hasn't arrived? The first step is to check the tracking link in your shipping email. If more than 7 business days have passed and your parcel still hasn't shown up, send us a message at info@taylorannemorgan.com and we'll look into it straight away.
What is your return policy? Had a change of heart? No problem. You have 60 days from delivery to return your items. Just drop us a line at info@taylorannemorgan.com and we'll walk you through the steps.
Do you accept exchanges? Yes, of course. If you'd like to exchange a piece for a different size or another option, simply send us a note at info@taylorannemorgan.com and we'll help you find the right fit.
How long do refunds take? Once your return is accepted, refunds are usually issued within 7 business days. Depending on your bank, the funds might take a little longer to show up on your statement.
Is my personal and payment information safe? Absolutely. Protecting your privacy and payment details is a top priority for us. Taylor Anne Morgan never stores your sensitive information, and our checkout is fully secure throughout.
Still need help? We're always here for you. Send a message to info@taylorannemorgan.com and our friendly team will be happy to assist with anything you need.